Our Story

We Treat Your Property
Like It's Ours.

We believe great design and hands-on service, more than the listing itself, are what turn a vacation rental into a thriving investment.

The Kahza Experience
Star Wars themed villa
How It Started

Founded on a Better Way to Own

The Kahza Experience was founded in 2021 in Orlando, Florida by Careen De Almeida Santos with one goal: make vacation rental ownership effortless and genuinely profitable.

After seeing too many well-located properties underperform because of poor management, generic design, and absentee communication, Careen built a company that treats every home like a boutique hotel instead of a listing to fill.

Today, The Kahza Experience manages a growing portfolio of themed and luxury vacation homes in Kissimmee and Davenport, maintaining Superhost status across the portfolio. Great design and great service is the formula, and five years in, it's held up.

What Drives Us

Our Core Values

Four principles that guide every decision, every interaction, and every home we manage.

Transparency

You get a full accounting of your property's finances every month, with no hidden fees and no vague updates.

Excellence in Design

Every property we design is built to stand out. Guests notice, they mention it in reviews, and they book again.

Owner-First Partnership

We work toward your goals, not ours. Our management fee is a percentage of your rental income, so our incentives are the same as yours.

Guest Experience Obsession

Every guest interaction, from the first booking message to check-out, gets the same level of care, because that consistency is what earns repeat 5-star reviews.

Meet the Team

People Who Care About Your Property

A dedicated team of STR specialists, design professionals, and hospitality experts working together to maximize your investment.

Careen Santos
Careen Santos
Founder • CEO • Creative Director

Founded The Kahza Experience with a vision of combining luxury design, strategic management, and investment expertise. Careen leads property transformations, investor consulting, revenue strategy, owner partnerships and helping vacation homes become unforgettable guest experiences and high-performing investments.

Bruno Dumaresq
Bruno Dumaresq
Client Success & Compliance Manager

Leads owner onboarding, compliance, and new property launches while overseeing high-priority guest and homeowner resolutions. Bruno ensures every home is fully prepared for a successful launch and every owner receives a smooth, professional onboarding experience.

Gabriel Parizio
Gabriel Parizio
Operations & Technology Manager

Leads property operations, revenue optimization, and technical systems across our portfolio. Gabriel oversees calendars, pricing strategy, booking platform performance, and technical issue resolution, ensuring every home operates efficiently and delivers exceptional results for both owners and guests.

Naiara Nogueira
Naiara Nogueira
Marketing & Systems Coordinator

Supports marketing, workflow automation, and operational systems while helping create compelling property titles, descriptions, and listing content. Naiara ensures our marketing and internal processes remain consistent, efficient, and guest-focused.

By the Numbers

Our Track Record

0+
Properties Managed
Superhost Status
<5m
Avg. Guest Response Time
0.00★
Average Rating (946 Reviews)
0
Founded in Orlando
0%
Avg. Revenue Uplift (Y1→Y2)
0%
Owner Transparency
0
Hidden Fees
4.78★ verified reviews on Airbnb ↗

Rating and review count reflect our host-wide Airbnb profile as of July 2026.

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Let's Talk About Your Property

Whether you're an existing owner looking for better management or an investor evaluating your next purchase, we'd love to connect.

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